Our services

Honest tech help, done right

From quick fixes to full rebuilds — clear prices, plain English, and no fix means no fee. Ever.

No fix, no fee
Free diagnosis
Same-day turnaround
Your data stays private

All services

What we can help with

Hardware Repair

from £200

Diagnostics, component replacement, soldering.

What's involved

We inspect every component first, explain what failed in plain English, and quote options before repair work begins.

Windows Upgrades

from £189

Install & configure the latest Windows editions.

What's involved

Includes health checks, safe update planning, and post-upgrade setup so your files, apps, and settings feel familiar.

Software Help

£45/hr

Installation, troubleshooting, and optimisation.

What's involved

From stubborn installs to slow startups, we diagnose root causes and tune software for better reliability and speed.

Tech Advice

£25/hr

Personal recommendations & troubleshooting tips.

What's involved

Perfect if you need guidance before buying, upgrading, or changing systems and want honest recommendations without jargon.

Thorough cleanup and patching to keep you protected.

What's involved

We remove active threats, secure key settings, and provide clear next steps so your machine stays safer long-term.

Data Recovery

from £189

Deleted files or failing drives recovered where possible.

What's involved

Ideal for accidental deletion or drive failures. We assess recoverability first and prioritise your most important files.

Home or office visits for fixes that can't wait.

What's involved

We come to you for network issues, workstation setup, and urgent faults that are easier solved on-site than in a workshop.

Remote Support

£45/hr

Secure remote troubleshooting to save a trip.

What's involved

Quick help for software and settings issues using secure remote tools, with every action explained as we work.

The process

How it works

No surprises, no jargon — just a clear, three-step process from start to finish.

1

Get in touch

Drop in with your device or describe the problem using the contact form below. No technical knowledge needed on your end.

2

Free diagnosis

We assess the problem at no cost and give you a clear, honest quote before any work begins. No pressure, no obligation.

3

Fixed & returned

Most repairs are completed same day. We'll walk you through what we did and make sure you're happy before you leave.

Common questions

Frequently asked questions

Still unsure? Here are the questions we hear most often.

What does "no fix, no fee" actually mean?
If we can't fix your device, you don't pay a penny. We'll always diagnose the problem first and give you a quote — the diagnosis itself is completely free. You only pay if we succeed.
How long will the repair take?
The majority of repairs are completed the same day, often within a few hours. More complex jobs like data recovery or hardware sourcing may take a little longer — we'll always give you a realistic estimate upfront.
Is my data safe while you have my device?
Absolutely. We treat your personal files and data with complete respect and confidentiality. We only access what's necessary to carry out the repair, and we'll never share, copy, or retain your data.
Do you work on all brands and models?
Yes — we work on desktops, laptops, and custom-built PCs across all major brands. Whether it's a budget laptop or a high-end workstation, we'll take a look and give you an honest assessment.
What if I'm not sure which service I need?
That's perfectly fine — just get in touch and describe what's happening. We'll work out what you need together. There's never any pressure to book a specific service upfront.
Can you come to me instead?
Yes — our on-site callout service covers home and office visits for problems that are easier solved in situ, like network setup, workstation configuration, or anything that can't easily be brought in.

Get in touch

Let's sort your tech out

Tell us what's going on in your own words — no technical knowledge needed. We'll get back to you with a clear, honest next step.

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Not sure which service you need? Get in touch and we'll point you in the right direction — no obligation, no jargon.
Contact us